Services & Supports

System design

In case you have a plan to build or renovate your hotel & resort, villa, apartment, private house, office, store, factory, commercial center or traffic command center,…With many experience We can help you to design the system to suit with your demand. We will come and discuss with you and response to any relevant questions given to provide the best solution for your project.
New technology and highest reliability, combined with good service is what customers need and can expect from HOPNHAT. As one of system integrated companies with experience in security, communication and traffic safety, we have built our prestige through the products and application systems, quality target is perfect.


Project implementation

HOPNHAT has capacity of engineering works to deploy applications related to security, communication and traffic safety system with many different project scales. We carry out drawings such as layout plan, connection structure of the technical floor, single line drawing, construction drawing, as built drawing…to serve the installation and commissioning of systems. Our technical staffs include engineers and technicians proficient in the implementation of construction drawings. We mainly use Autocad for all published drawings.

Our engineer and project management team are all experienced persons in the field we are currently involved in, communicating fluently in English. They have spent a lot of time in this area and have many experiences in deploying request of customer and taking care of every detail of the requirements.

HOPNHAT’s project management staffs are required to follow the following basic steps to ensure successful implemented project.

  • A thorough understanding of scope of work and history of project.
  • Make schedule and regular monitoring of project plan to ensure the project is implemented as scheduled.
  • Develop and maintain a positive relationship with customers.
  • Coordinate with relevant companies such as owner, consultant, management company, main construction, ME, Décor,… to best serve the project.

Safety is a top priority in all projects which we implement.


After sales service

With the goal of ensuring that the products and systems we provide must work optimally and most efficiently, after-sales service and technical support are especially valued by our Company. Customer service and satisfaction are the top priorities of HOPNHAT to build a long-term customer relationship with customers.

Customers who need after-sales service can contact our after-sales service center at

Addess: 99/23 Nguyen Cuu Dam Str, Ward Tan Son Nhi, Tan Phu District, HCMC, Viet Nam

Telephone: (+84) 28 3811 8653


Hotline: (+84) 908 407 631


HOPNHAT provides after-sales services as follows:

Technical support service:

During the warranty period, we guarantee free technical support services to ensure the products have been delivered, the systems are installed to operate optimally.

Support services of the installation and operation of the system are technical support services in the process of installing and operating the system through information channels between customers and technical staff of the Company. Customers can use online support channel on company website, email or phone

On-demand technical support services are chargeable: the service allows customers to receive direct support from experts and technicians of the Company or the experts from manufacturers during the operation of the system. Detailed content of the service will be provided at the time of receiving request from customers.


Warranty service:

Services are made for products and systems that our company provides to customers. With long-term experience in ensuring warranty quality and after-sales service for the products and systems the company provides to the market, the technical department of Hop Nhat undertakes the work of repairing and warranty products quickly and in time to the customers.


Maintenance service:

Maintenance services are carried out for the products the company provides to the market and products supplied by other suppliers of the customer (within the scope of the company’s operations). Maintenance service contracts are provided flexibly according to customer requirements from routine system care and maintenance or 24/7 maintenance services

You can find out concerned documents here. Through download section, we provide information of HOPNHAT, its products and systems that help our customers understand of applications they want to install.

What is proximity card?

Proximity cards are low frequency 125 kHz credentials that feature an embedded metallic antenna coil that stores cardholder data. Data stored on a proximity card, key fob or tag can be detected by a reader when the proximity card is passed within range. Proximity cards are commonly used as access control cards, and are also used in security, identification, ticketing, toll, and other applications that require fast processing speeds.